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Privacy Policy

Last Updated: September 30, 2025

At WeTide, your privacy is our priority. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use the WeTide app.

1. Information We Collect

1.1 Personal Information

When you create an account and use WeTide, we may collect:

  • Name and email address
  • Profile information (age, gender, height, starting weight)
  • GLP-1 medication information (type, dosage, start date)

1.2 Health & Activity Data

To provide personalized tracking and insights, we collect:

  • Weight measurements and progress photos
  • Food and meal data (photos, nutritional information)
  • Water, protein, and fiber intake logs
  • Injection dates and times
  • Side effect reports and notes
  • Mood, energy, and hunger levels

1.3 Technical Information

We automatically collect certain technical data:

  • Device type and operating system
  • App usage statistics and crash reports
  • IP address and general location (country/region)

2. How We Use Your Information

We use your information to:

  • Provide personalized tracking and insights for your GLP-1 journey
  • Send reminders for injections and daily tracking
  • Improve app functionality and user experience
  • Analyze trends to develop new features
  • Provide customer support
  • Comply with legal obligations

3. Data Storage & Security

Your data is stored securely using industry-standard encryption. We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

Health data is stored on secure cloud servers with encryption both in transit and at rest. We regularly review and update our security practices to ensure the highest level of protection.

4. Data Sharing

We do not sell your personal information. We may share your data only in the following circumstances:

  • With Your Consent: When you explicitly authorize us to share your information
  • Service Providers: With trusted third-party services that help us operate the app (e.g., cloud hosting, analytics) under strict confidentiality agreements
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, with notice to you

5. Third-Party Services

WeTide uses third-party services for certain features:

  • AI Food Recognition: Meal photos are processed by our AI partners to identify nutritional content
  • Analytics: We use analytics tools to understand app usage and improve performance
  • Payment Processing: Subscription payments are handled by Apple App Store and Google Play Store

These third parties are bound by their own privacy policies and our data processing agreements.

6. Your Rights & Choices

You have the right to:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your account and data
  • Export: Download your data in a portable format
  • Opt-Out: Disable notifications and certain data collection features

To exercise these rights, contact us at support@wetide.co.

7. Data Retention

We retain your data for as long as your account is active or as needed to provide services. If you delete your account, we will delete your personal data within 30 days, except where retention is required by law.

8. Children's Privacy

WeTide is not intended for use by individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware of such collection, we will promptly delete the data.

9. International Users

If you access WeTide from outside the United States, your information may be transferred to and stored in the U.S. By using the app, you consent to this transfer and processing.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or in-app notification. Your continued use of WeTide after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

IMPORTANT MEDICAL DISCLAIMER: WeTide is a companion app for habit tracking and educational support. It does not provide medical advice, diagnosis, or treatment. Always consult your healthcare provider for medical decisions and any concerns regarding your health or GLP-1 medication.