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Terms & Conditions

Last Updated: September 30, 2025

Welcome to WeTide. By downloading, accessing, or using the WeTide mobile application ("App"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, please do not use the App.

1. Acceptance of Terms

These Terms constitute a legally binding agreement between you and WeTide ("we," "us," or "our"). By creating an account or using any feature of the App, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

2. Eligibility

You must be at least 18 years old to use WeTide. By using the App, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these Terms.

3. Medical Disclaimer

IMPORTANT: WeTide is a companion app designed for habit tracking, logging, and educational support only. The App:

  • Does NOT provide medical advice, diagnosis, or treatment
  • Does NOT replace professional medical care or consultation
  • Should NOT be used for medical emergencies
  • Is NOT a substitute for your healthcare provider's guidance

Always consult your physician or qualified healthcare provider before making any decisions related to your GLP-1 medication, dosage changes, side effects, or any health concerns. In case of a medical emergency, contact emergency services immediately.

4. User Account & Responsibilities

4.1 Account Creation

To use WeTide, you must create an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized access
  • Accept responsibility for all activities under your account

4.2 Prohibited Uses

You agree NOT to:

  • Share your account with others
  • Use the App for any unlawful or fraudulent purpose
  • Attempt to reverse engineer, hack, or compromise the App
  • Upload malicious code, viruses, or harmful content
  • Impersonate others or provide false information
  • Use the App to distribute spam or unauthorized advertising
  • Scrape, copy, or collect data from the App without permission

5. Subscription & Payment

5.1 Free Trial

WeTide may offer a free trial period for certain features. If you do not cancel before the trial ends, you will be automatically charged for a subscription.

5.2 Subscription Plans

Some features require a paid subscription. Subscription fees are charged on a recurring basis (monthly or annually) and will automatically renew unless canceled before the renewal date.

5.3 Payment Processing

Payments are processed through the Apple App Store or Google Play Store. By subscribing, you agree to their respective terms and payment policies.

5.4 Refunds

Refund eligibility is governed by Apple's and Google's refund policies. Generally, subscription fees are non-refundable except as required by law.

5.5 Cancellation

You may cancel your subscription at any time through your App Store or Google Play account settings. Cancellation will take effect at the end of the current billing period.

6. Data & Privacy

Your use of WeTide is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal and health data. By using the App, you consent to our data practices as described in the Privacy Policy.

7. Intellectual Property

All content, features, and functionality of the App—including but not limited to text, graphics, logos, icons, images, and software—are the exclusive property of WeTide and are protected by copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to use the App for personal, non-commercial purposes. You may not copy, modify, distribute, sell, or create derivative works from any part of the App without our written permission.

8. AI & Food Recognition

WeTide uses artificial intelligence to analyze meal photos and estimate nutritional content. While we strive for accuracy, AI-generated data may not always be precise. You should verify nutritional information and consult a healthcare professional or registered dietitian for personalized dietary advice.

9. Third-Party Services

The App may integrate with or link to third-party services (e.g., cloud storage, analytics, payment processors). We are not responsible for the content, privacy practices, or availability of third-party services. Your use of such services is subject to their own terms and conditions.

10. Disclaimer of Warranties

THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

  • Implied warranties of merchantability, fitness for a particular purpose, or non-infringement
  • Warranties regarding accuracy, reliability, or completeness of content
  • Warranties that the App will be uninterrupted, secure, or error-free

We do not guarantee that the App will meet your specific health needs or that its use will result in weight loss or improved health outcomes.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WETIDE SHALL NOT BE LIABLE FOR ANY:

  • Indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, data, or goodwill
  • Health issues, injuries, or medical complications arising from use of the App
  • Damages resulting from reliance on App content or AI-generated information

OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING FROM THESE TERMS OR YOUR USE OF THE APP SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE APP IN THE 12 MONTHS PRECEDING THE CLAIM.

12. Indemnification

You agree to indemnify, defend, and hold harmless WeTide, its affiliates, officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

  • Your use or misuse of the App
  • Violation of these Terms
  • Infringement of any third-party rights
  • Your reliance on App content for medical decisions

13. Modifications to the App & Terms

We reserve the right to:

  • Modify, suspend, or discontinue any feature of the App at any time
  • Update these Terms as necessary

Material changes to the Terms will be communicated via email or in-app notification. Your continued use of the App after such changes constitutes acceptance of the updated Terms.

14. Termination

We may suspend or terminate your access to the App at any time, with or without notice, for:

  • Violation of these Terms
  • Fraudulent or illegal activity
  • Non-payment of subscription fees
  • Any other reason at our sole discretion

You may terminate your account at any time by deleting the App and contacting us to request data deletion.

15. Governing Law & Dispute Resolution

These Terms are governed by the laws of the United States and the State of [Your State], without regard to conflict of law principles.

Any disputes arising from these Terms or your use of the App shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, except where prohibited by law. You waive any right to participate in a class action lawsuit or class-wide arbitration.

16. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

17. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and WeTide regarding your use of the App and supersede all prior agreements or understandings.

18. Contact Information

If you have questions or concerns about these Terms, please contact us:

  • Email: support@wetide.co
  • Standard EULA: Apple Standard EULA

By using WeTide, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

HEALTH DISCLAIMER: WeTide is not a medical device and is not intended for diagnosis, cure, mitigation, treatment, or prevention of disease. The information provided by WeTide should not be used as a substitute for professional medical advice. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.

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